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Steps Employers Must Take to Protect Themselves from Employment Lawsuits

By Julie Wootton - CEO | San Diego Human Resource Consulting, Inc. 1-760-438-8046 | julie@sdhrconsulting.com With California facing double digit unemployment rates, more employees are filing employment related claims than ever before.   According to the Equal Employment Opportunity Commission (EEOC), there has been a 9% increase in claims filed in 2007 from 2006. This is the largest increase since 1993.   The average cost of an employment lawsuit can cost approximately $250,000 for attorney’s fees and if the case goes to trial, jury awards range from $150,000 – $250,000+ and if the case doesn’t go to court and is settled, average (...)

Press Release: Applicant Entered Employment Background Checks

By Patrick K. Collard – Managing Member & Corporate Investigator 1-888-GOBACK-1 ext. 83 | patrickc@GObackgrounds.com GObackgrounds.com has created SwiftHire, a convenient feature within the client user account that allows the “applicant” to enter in his/her own background check information.  Never again do our clients have to spend their valuable time and money on payroll to enter in applicant data for their employment background checks. How does it work?  Simple, from their Web 2.0 user account, our clients select the appropriate background check package, which auto generates a unique link that is emailed to the applicant.  From this link, the (...)

GOback to Excellent Customer Service

By Greg Haap – Sr. Sales Executive 1-888-GOBACK-1 ext. 82 | gregh@GObackgrounds.com By definition, Customer Service is a series of activities designed to enhance the level of customer satisfaction, ultimately giving the customer the feeling that the product or service provided has met or exceeded expectation.   It sounds simple enough.  Give the customer a high quality product, and combine it with even better service. You would think most companies would want to do everything in its power to encourage repeat business, by executing this approach.  However, over the past few years I have found that the quality and (...)

Mandated Court Closures in CA

By Patrick K. Collard – Managing Member & Corporate Investigator 1-888-GOBACK-1 ext. 83 | patrickc@GObackgrounds.com Well, it was bound to happen sooner or later. First the CA DMV workers were furloughed every other Friday, now all CA courts will be closed on the third Wednesday of each month due to the economic crisis, from September 2009 through June 2010. Expect some delays in your CA background checks. For further details, visit the state courts website at http://www.courtinfo.ca.gov/.

7 Common Sense Tips for Employers

By Patrick K. Collard – Managing Member & Corporate Investigator 1-888-GOBACK-1 ext. 83 | patrickc@GObackgrounds.com Here’s a list that we have put together from the many years of being in business. The list is simple, but highly effective. 1. Never fire or discipline an employee alone. Always have a witness, by doing so you eliminate the he said-she said defense. 2. Never write comments on the employment application and/or résumé. These documents are subject to subpoena and could end up in court. Here are some examples of what we’ve seen over the years: Family man, 4 kids, going through a divorce, health (...)