FAQ

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How long will my background check take?


We always strive for a 24-48 hour turn around. Of course verifications of
past employers and education may take longer. International background checks, depending on the country may take 5-10 business days to complete.

 

How long will my due diligence project take?


U.S. due diligence projects normally take about 5-7 business days depending on the complexity. International due diligence projects normally take about 10-14 business day depending on the complexity and country involved.

 

Are there any setup fees or hidden fees?


No setup fees. No hidden fees. We don’t nickel and dime our clients.
You’re always aware what the total amount will be before placing the order. Sign Up today!

 


How do I open an account and what’s the cost?


It’s very easy.
Sign Up and enter in your information. It costs nothing, and it only takes about 3 minutes.

 


How long does it take to approve my account?


Account approval only takes a few minutes, if your application is concise and accurate. Our hours of operation are Monday – Friday from 8:30 am – 5:00 pm Pacific.

 


How do I pay for your services?

 

For your convenience we accept Visa, MasterCard and American Express.

 

Can I talk to a real person if I need help?


Absolutely! One of our helpful staff members or licensed investigators will be happy to assist you.

We can be reached toll-free at 1-888-GOBACK-1 option 1 for Customer Service. We’re are also available at service@GObackgrounds.com. Our hours of operation are Monday – Friday from 8:30 am – 5:00 pm Pacific.